(Here's a copy of a letter we received from Ms. Melanie
Moore...Great work guys!)
Vince Francescatti or Manager:
This correspondence is regarding the exemplary service I received
from three exceptional Automotive Avenues employees, Robert Green,
Kris Kobold and Mark Worrick. On approximately, October 29, 2009, I
made a call prompted from a flyer I’d received for your company. My
initial contact was with a very personable and professional, Robert
Green. He thoroughly explained my purchasing and financial options
and for the following two weeks, he researched a deal for me and
made two much appreciated calls to me regarding the offer.
On November 9, 2009, I sat down with an equally kind and
knowledgeable gentleman by the name of Kris Kobold. He was able to
quickly retrieve the file prepared for me by Robert and begin
initiating to signing. The entire experience was absolutely
wonderful! I’d assumed the process would be stressful and
irritating but to the contrary, it was a very pleasant yet
professional experience. The parameters of the original deal with
Robert weren’t altered by Kris or Mark. My questions were answered
with concise and straight-forward answers. My expectations were
exceeded beyond measure.
Automotives Avenues is a fine organization with stellar associates
at every level – from reception to financial management. I dare say
AA may be the Gold Standard in the auto industry. I say this
because upon explaining how great my service was to co-worker, he
was quick to say that he’d purchased a car from your company as
well and he too, was very satisfied and only had good things to
say.
Thank you for your time and attention to this letter and for the
service!!
Best Regards,
Melanie Moore
(Address Withheld)
Aurora, CO 80011